The prospective benefits of outsourcing training are well recognized. Organizations go for outsourcing to save training costs, gain access to practical and technical proficiency, concentrate on core competencies and offer an overall enhanced training to their employees.  Also, outsourcing allows companies to deliver best training to their employees and get the clients the best of their abilities. The key to increase in customer turnover is customer satisfaction. With rapid globalization, increase in competition, technological innovation, increase in access to information, and improve in customer services, the customer loyalty programs have become an integral part of the organizations. Retaining existing customers is now much more important than acquiring new customers.  There is number of benefits of outsourcing training as it directly linked to the benefits like:

Some facts

• Recommendations from the existing customer is 107% greater than the fresh customer
• Loyal customer spend 33% more than fresh customer
• Selling to a prospect requires 6% more than selling to an existing customer

But what if an organization lacks the resources, expertise, and finances, then there is a need to outsource. Outsourcing is a competent tool that ensures and offers convincing Return on Investment (ROI). Outsourcing subtracts the risk in setting up a complicated function that is not a core competency. If outsourced to competitive and right consultancy then the cost savings could be as high as 50%. In addition to that, outsourcing leads to customer retention, customer loyalty, customer satisfaction, and greater efficiencies on the part of employees.